Operations Manager

Job Description

Bright Young Things Tuition centres are a growing portfolio of award winning education centres. We are a growing company and looking to rapidly expand in the next year.

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An exciting opportunity has arisen for an Operations Manager to take the lead overseeing our fantastic education centres in SW London. The centres will be located in: Fulham, East Sheen, Epsom, Acton, Basingstoke

You should have outstanding customer service and people skills with a track record across a range of functions. You should also be an effective manager of people with excellent leadership skills and the ability to motivate and develop the staff.

You will be driving the performance of five centres and create new and innovative site based performance strategies, delivering exceptional results.

You will be responsible for the profit and loss, growing the business, both within the bounds of the existing work streams as well as identifying opportunities to develop the business to pursue new streams of work. You will report to the Operations Director and work closely with them to ensure the success of the business.

This is an incredibly creative and fast paced environment so it is essential that you have been working at a fast pace in a managerial position for at least 2 years.

Key responsibilities

  • Management and development of the centre staff
  • Management of the day to day operations of the business
  • Achieving targets for the business (set monthly by the Managing Director)
  • Complaint Management
  • Growth planning
  • Overall HR responsibility – including recruitment and training of staff
  • Monthly Reporting

Experience

Strong operational experience across a diverse range of projects and work streams is needed.

This is an outstanding opportunity for the right person to take the lead in this business at a senior level and comes with a competitive salary and remuneration.

Location: all centre locations listed

Salary: 30-34K + bonuses

Due to the multiple locations, it will be essential that you drive.
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Expected start date: 01/02/2021 (as soon as possible)

Job Types: Full-time, Permanent

Salary: £30,000.00-£34,000.00 per year

COVID-19 considerations:
Applicants must be comfortable working on site as we are still open as education settings.

About us: 

Bright Young Things Tuition centres are a growing portfolio of award-winning learning centres. We pride ourselves on bringing high-quality maths and English tuition to the high street. Open in Chesham, Harrow, High Wycombe, Maidenhead and St Albans, we have already helped thousands of students gain the confidence, initiative and ability to truly fulfil their academic potential, both inside and outside the classroom.